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Braintel has completed a full circle regarding its fight with PTA. A few weeks ago Braintel sent an email to its customers with an attachment which showed that the services have been restored based on a decision by the High Court. That is good news for expat Pakistanis. However the letter also asked customers to make changes to their account setting. I am sharing the process of getting your Braintel line working again:

1. On the device settings, you need to change UserID and AuthID so that 210, the first three digits of the ID are changed to 1001 (four digits). That is, 210-#### changes to 1001-####.
2. Call customer service (2100786 from braintel. 0092-42-2100786 or 0044-1785-800786 otherwise) and make sure that your number is provisioned properly. It may take a while for the change to become effective.
3. Use the call back procedure explained here.

For those who use Linksys PAP2 device, see the setting changes in the screenshot below.

Rates at the time of this post are reasonable – probably the main reason why tens of thousands of customers put up with the service instability and changes!

• Lahore Local: Rs 0.90+Taxes
• Fixed Line and WLL Nation Wide: Rs 2.0+Taxes
• Local and Nation Wide mobile network: Rs 2.75+Taxes